Reviews

Based on 173 reviews
95%
(165)
3%
(5)
0%
(0)
1%
(1)
1%
(2)
These bikes are exceptionally good value for money

These bikes are exceptionally good value for money, a $500 bike that looks like &5000. Super helpful staff. Highland recommend these guys.

G
Flame 27.5"X Mountain Bike MTB
Gursaraj Singh Gill
Service is very good and prices are also reasonable.

Service is very good and prices are also reasonable. They assembled the bike and delivered it home for free! ๐Ÿ‘๐Ÿšฒ #GreatService #HappyCustomer

Easy As Online Purchase

Excellent Service - from the time you click purchase to the time you pick up your new bike its totally seamless. There is good detailed communication from Horaciobikes and yourself from start to finish. The Blazex 29" is very good quality and I'm impressed with it overall. Definitely recommend this company for your next bike purchase.๐Ÿ‘๐Ÿ‘

fantastic electric bike at an unbeatable price!

Bought a fantastic electric bike at an unbeatable price! The bike is amazing, and the staff at the store were incredibly friendly and helpful.

Very good Quality bikes

Very good Quality bikes

Ordered a blazex mountain bike

Ordered a blazex mountain bike on the Monday and had it delivered to Burrum Heads,it arrived at 1 pm Tuesday.great service and an even better bike,so happy

VALUE VALUE VALUE

TLDR: you cannot get this service and value anywhere else. It is by far the best bike retailer in SEQ.

Now to the more detailed version.

I need a bike for commuting and work. Before buying the thunder E-MTB from Horacio bikes, I had been paying 50+ a week for a bike rental. As far as my knowledge goes, cheapest โ€˜just a bikeโ€™ rentals go at around 43 dollars.

Now any rental bike user knows that they have 60,000+ on the odometer and make horrible sounds all the time but you still have to pay a lot to use one of these. This was what prompted me to buy an e-bike as for many others who have rented e-bikes.

Now my budget was small. I genuinely didnโ€™t expect to get a good bike for what I paid at Horacio as used e-bikes on Facebook marketplace cost more than this.

Fast forward to me going to the display store to test it out. I had a different bike in mind originally but Andy and Lulu at Horacio bikes had the other variant available for me to try as well.

The purchase of the bike was seamless with extremely good communication from their behalf delivered to as near my door as you can get with a car.

I was already then very pleased. However, I ran into a small problem with the bike.

I was already worried that I need to pay for something. Instead, Andy messaged me off hours with a complete tutorial on how to fix the problem and offered to fix it himself if I want to. As your regular guy, I preferred to fix it myself and as far as my knowledge goes, the problem is fixed.

If you want a great bike for an affordable price with the customer focused service, go to Horacio bikes. They see you as a customer instead of a commission.

Bike arrived next day from interstate

Bike arrived next day from interstate, assembled and ready to ride.
Do you sell helmets? I would surely have bought one if prompted

Great service and knowledge

Great service and knowledge. Very informative. Requested delivery and got same day. Would recommend. Bike is also very good

E
MTB 26" | Horaciobikes
Eric Tangunan
The salesperson was very helpful

The salesperson was very helpful. Answered all my questions

Excellent customer service

Excellent customer service, very helpful. Very polite. Would 100% recommend.

Great customer service

Great customer service. Seamless process. Fully assembled. Prompt delivery. Friendly helpful delivery driver. Love the product and price. Highly recommend

Exactly as advertised no issues on time very fast friendly service definitely recommend

Great service value for money

Great service value for money and for my first EBike great entry level bike

Great customer service

Great customer service

the best bike ever

it is really durable with the front and rear suspension you can always rely on this bike for tough trails its also super comftable.

great service

Lulu and Andy are very nice. They give us a really great service. My bike is great. Good price and great service. I recommend Horaciobikes for my friends. Thank you for your great service.

I chose Horaciobikes based on the positive reviews

I chose Horaciobikes based on the massive positive ratings they've earned and they have certainly lived up to all the hype.
Great product, unbelievably fast shipping and great after sales support (not that I've needed it). I'm very impressed and super happy with my new bike.

Fast , helpful experience

Fast postage . Great communication

Seamless purchase - I love it!

From the easy online purchase experience to the delivery of my bike - the process was seamless. I love my new bike - the quality, colour, value for money, packaging, etc. Thank you for making it such an easy shopping experience!

No issues grate product

No issues grate product, was sent out of the shop quick but did take a little while to be delivered but thats the transport people not Horacio, i definitely will be looking into another purchase in the near future

It is highly appreciated due to stuff I got is as per my needs within my budget even I had unexpe...

It is highly appreciated due to transparency very good stuff which is very suitable for seniors good functional capability.it is economical,simple,safe to use any how I like it very much and good stuff in this price.
Secondly behaviour of staff attended me was very professional friendly helping ,polite,positive and homily .
It is highly appreciated.

Fast and great quality

Made an enquiry and was responded to promptly. Bike arrived when it was advised and assembled at my door ready to ride.

Helpful and fantastic staff

Helpful and fantastic staff at all levels, well priced and an excellent product. Super quick delivery left Monday arrived 8am Thursday to High country Victoria.
Wouldn't hesitate to recommend and use in future, a great purchasing experience

Fantastic company and amazing owners

Fantastic company and amazingly knowledgeable owners. Happy to go above and beyond to help my son choose the right bike for his birthday. Letting him test ride different types that where within my budget, and explaining to him what features are better for his needs. Would hands down recommend this company to anybody.