Reviews

Based on 120 reviews
96%
(115)
3%
(3)
0%
(0)
0%
(0)
2%
(2)
Awesome service and quality bike

Received my bike last week with next day delivery. That in itself blew my mind.
Received the the bike ready to go and tested with awesome service by the technician.
I have gone from a road bike bike to a mountain bike and I am truly impressed with my purchase - Firefly. Loving my commute to work on the Firefly.
Team keep up the awesome service you are providing. Will be back for sure.

Amazing bike on its ownbut for the price, the ride is crazy good!!!

Such a great bike with good quality frame, solid groupset and excellent fork for the money! Paid 380 for it new. Shipped quickly and in excellent condition in the box. Picked it up after a quick once over at the local bike shop and was amazed at the ride quality for the money. Bikes selling for 1000 online elsewhere dont have the same ride and feel. Do yourselves a favour and get one!

Very satisfied customer service

Very satisfied customer service, approachable staff and solid bike frame. High recommend

Great price with wonderful bicycle

Great price and wonderful bicycle. Trustable company!

Amazing price and good quality bike!

Amazing price and good quality bike!

Had a great experience

Had a great experience, very helpful very efficient and very quick delivery.

Lasted 2hours on low light, what a joke now it wont charge

Right bike, time and price

Right bike, right price, on time and great service!
Thoroughly recommend this business and this bike!

Satisfied Customer

On-line business's always fill me with confidence when you receive professional service. Email updates ran like clockwork.
Horacio Bikes fulfilled in all aspects, including the delivery serviceman. He was polite on time and went out of his way to ensure I was happy with bike setup and understanding everything before leaving for next Client.

Best Service

Best service, ordered 5:50pm and bike was delivered next day. Great communication and love the bike

Great Service

Bike delivered fast, extremely nice friendly service, so far bike seems exceptional value for money.
will no doubt make repeat purchases.

The Customer Serivce was great!

The Customer Serivce was great!

Amazing fast services

Amazing fast services, Very responsive to msgs

Highly recommend!

Great communication, service and fantastic bike/price. Highly recommend!

H
MTB 26" | Horaciobikes
Happy customer.
Recommend.

Quick, friendly, easy and great product.

Customer service is second to none

Customer service is second to none, delivered our bikes personally in time for Christmas. Great product and great people to deal with

Nice bike; good price.

The website is easy to use. I got this bike delivered, it arrived safely packaged in the box. The bike was easy to assemble. Delivery did take a little longer than expected but the tracker was informative. Would recommend Horacio Bikes

Fantastic customer service

Very happy with the entire process of the purchase. We even received a partial refund from them a few days after because the bike we purchased went on sale!

Impressive Communication and Great Service

The communication from this company is second to none. Customers understand delays better if they are kept well informed and that is exactly what Horaciobikes did, kept us informed of where our order was at. The bike quality was great and delivery was exactly when we were told it would be.

Awesome experience

Purchase some bike stands and delivered in person by the happiest Horacio delivery rep youve ever seen. Awesome experience purchasing and receiving goods from start to end

above and beyond

Likely to be the most customer focused company you could ever come across and the bikes (delivered fully assembled and confirmed to be precise fit for us at our house) are awesome. I would 120% recommend anyone to purchase a bike from Horacio bikes.

Amazing bikes that are affordable.

The service from Horacio Bikes was fantastic from the time of purchase to delivery. The bike has been absolutely great to ride with features of a much higher priced bikes but a very affordable cost.

Easy to order online & the communication regarding delivery was almost instant after the order co...

Easy to order online & the communication regarding delivery was almost instant after the order confirmation. Bike arrived on requested delivery date in good order. Great service and good value for money item

Great communication

Great communication, gave a further discount when we brought multiple items delivery person was very helpful bikes look great

The bike was delivered quickly

The bike was delivered quickly. I appreciate the bike mechanic that put it together and tuned it, cause it works great!