For a bike at this price, it's very good. It will get you from point A to point B very quickly and smoothly, tackles hills like no problem.
Everything you advertised was spot on true and correct. That's rare to the extreme these days. I have already recommended you guys to several people, couple of friends and a few strangers when I'm out n about. Thank you.
Excellent customer service! Went above and beyond to make sure the order was made and delivered on time.
Lulu was so helpful and patient in answering my many questions. I'm not an online shopper so hesitant going online. The part i eventually ordered arrive promptly and safely. So summarizing - Great customer service; Great price; Great business which i will definitely go to again.
Very responsive and helpful
The customer service blew me away. Every request was accommodated. We went thru about 10 emails between initial enquiry to order and refinement and eventually delivery.
Sharon in particular was very patient and I was most impressed.
I have received the bike. It looks premium. In the process of assembling it.
Shipping from Qld to Adelaide wasnt expensive and including accessories cost me less than a similar bike from a popular bike chain store less than 3 kms from home.
Excellent bike, my son loves it. Great customer service and delivery
Great customer services, fast delivery, great product.! Recommend.. !!
Unlike a lot of other good stores I've scrolled through, this place will build, fine tune the bike and deliver for only $9 (to graceville). Amazing bike as well
These bikes are excellent after purchasing the flame xpro 27.5" for my son and the seal 24" i was so impressed that i purchased the Blaze Cues 29" components are excellent such a smooth ride delivery is fantastic only a few day interstate delivery and the price is the best part. Highly recommend Horacio Bikes.
I purchased a 26" bike for my son. Service was incredible & quality of the bike was excellent value. Thankyou. We will be back!
Great bike of exceptional quality, easy to assemble (will probably end up getting it serviced and checked around 1 month after purchase just to make sure all is correctly assembled). This brand and bike is line with bikes in the 1-2k price mark and I paid less than half of that for my Blaze model. I also bought a bike for my wife for Xmas from a giant brand and mine supersedes hers at the same $500 price range.
The bikes are great quality, we now own 3 of them. Very easy to put together, and you can also have them put together for you at their shop. Customer service is also very good. Would definitely buy from again.
Excellent service with knowledgeable advice. The bike was great quality and competitively priced. I 100% recommend and will definitely be returning!
The bike I purchased is a Xmas present for my son so I cant give an accurate review of the product but I can say that Horacio bikes are very good at getting your purchase delivered FAST! Thanks so much guys
From start to finish everything was perfect. Great customer service.
Andy and Sharon and the team were absolutely fantastic - incredibly knowledgeable, informative and helpful. And everything was done with a smile and the customer in this case my sons best interests at heart. I couldnt have asked for a better shopping experience for a new bike for my son and in fact he got it yesterday for his birthday and he absolutely loves it.
Very prompt service and a great product
Exceptional quick response & comprehensive reply to email enquiries. Easy to place order. Pick up from the retail outlet was friendly & quick. Blaze CUES was the perfect MTB for me, thanks to their recommendation. Great quality, looks, parts and performs brilliantly. Best value MTB on the market with no middle man mark-up. One happy customer, thanks Lulu & team.
The bike was provided exactly as advertised, and very well tuned for use. Andy was also very helpful in assisting with me taking the bike in a small car, and the following reassembly. All round excellent service.
Great service and very helpful
Great service and quality products.