Choosing a bike

Start with the Size Guide on the product page for the bike you are considering. Wheel size alone does not determine fit. Our Wheel Size Guide explains 27.5-inch and 29-inch options. If you are between sizes or still unsure, contact us with your height and the model you are considering.

No. Wheel size describes the wheels; frame size and geometry affect how the bike fits you. Two bikes with the same wheel size can fit differently. Check the specific product’s Size Guide rather than choosing by wheel size alone.

Choose by your child’s height, not just their age:

Vortex 20: about 107–130 cm (around 5–8 years)
Vortex 24 and Spark 24: about 119–143 cm (around 8–11 years)
Vortex 26: about 144–164 cm (around 10 years and up)

Each product page shows the exact range for that bike, and our Kids Bike Size Guide compares them all. If your child is between sizes, choose the bike they can control comfortably now, and contact us with their height if you would like help.

Choose a bike your child can control comfortably now. They should be able to reach and operate the brakes and safely start, stop and get on and off. An oversized bike can be difficult to handle. contact us with their height and the model you are considering if you need help.

Start with where you will ride, how often, your height and your overall budget. A bike for everyday paths and trips may have different priorities from one intended for off-road riding. Check the model’s intended use; suspension alone does not make every bike suitable for every trail.

Start with fit and intended use, then compare the frame, brakes, drivetrain and fork. Look at the actual component models rather than just the number of gears. Our first mountain bike buying guide explains what these specifications mean.

Yes. contact us with the models, your height, where you plan to ride and your budget. We can help explain the differences and what matters for your riding.

Yes. You can test ride at our Brisbane showroom in Hillcrest. We recommend booking ahead so the right bike and size are ready for you. Use the Book a Test Ride option on our Contact page and we will confirm a time.

Yes. You can choose Afterpay or Zip Pay at checkout. Both are subject to approval and their own terms. See Buy Now, Pay Later for details.

Yes. If you find the same bike with similar specifications at a lower price from an authorised Australian retailer, contact us within 7 days of purchase and we will match it or refund the difference. See our Best Price Guarantee.

Yes. Every Horacio e-bike is pedal-assist only, with a 250W motor that stops assisting at 25 km/h and no throttle, in line with Australian e-bike (pedelec) rules. You do not need a licence or registration. Road rules still apply, so check your state’s rules for helmets, lights and where you can ride.

NSW: e-bikes sold in New South Wales must also carry NSW safety certification. The Serenio Series meets these requirements. Certification for our other e-bike models is in progress. If you are in NSW, contact us before ordering any other e-bike.